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| Title: |
AI/ML To The Rescue: How IT Operations Got Out of a Monitoring Mess |
| Presenter: |
Craig Shallahamer |
| Organization: |
OraPub/Viscosity |
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| Summary: |
Key business SLA objectives were not being met. IT Operations was stuck in the middle of declining service levels, a tight labor force, and IT needed to be better aligned with business goals.
To be better aligned, the IT Operations capacity had to be increased by reducing costs of both IT and business operations. More specifically, IT Operations needed to better detect problem trends and unusual activity across all their Oracle systems. False alerts were a real problem wasting employee time and energy. A solid operations picture required Oracle's Active Workload Repository data for near real-time analysis, in conjunction with machine learning and artificial intelligence.
Join us for a key business goals-focused perspective into how a business problem was solved using a variety of Oracle products, machine learning and AI. |
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| Topic: |
| Emerging Technologies | | Track Sponsor: Auraplayer |  |
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| Session Type: |
One Hour Session |
| Target Audience: |
Architecture, AI/BI, Data Management |
| Experience Level: |
All |
| Session: |
Session 6: 02/16/2023 4:15 pm to 5:15 pm |
| Location: |
ROOM 110 |
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| Biographical Sketch: |
Craig Shallahamer is the founder of OraPub and is now an Applied AI Scientist with Viscosity, North America. He has over 30 years of experience in consulting, training and tool development in machine learning and Oracle database performance tuning for literally hundreds of companies around the world, including Oracle Corporation. Craig is also an Oracle ACE Director. He is the author of two best selling books, "Oracle Performance Firefighting" and "Forecasting Oracle Performance." He has served on several user group boards and has managed conference DBA tracks for several years. |
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